Donnerstag, 8. Juli 2010

unacceptable - THAI airways to move

Von: THAI INTL RESERVATION LARNLUANG OFFICE (AGENTID00152106)
Betreff: KUGLER/WOLFGANG MR(ADT) XXJUL BKK CEI
An: WOLFXXX@YAHOO.COM
Datum: Donnerstag, XX. Juli, 2010 09:05 Uhr

KUGLER/WOLFGANG MR(ADT) XXJUL BKK CEI

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THAI INTL RESERVATION LARNLUANG OFFICE
DATE XXJULY10
6 LARNLUANG ROAD
BOOKING REF XXXXX


SERVICE FROM TO DEPART ARRIVE
-------------- ------------------- --------------------- -------- -------
THAI AIRWAYS INTL - TG 140
FRI XXJUL BANGKOK TH CHIANG RAI TH 1820 1940
SUVARNABHUMI INTL
NON STOP DURATION 1:20
SMOKING
RESERVATION CONFIRMED - J BUSINESS
ON BOARD: REFRESHMENTS
EQUIPMENT:AIRBUS INDUSTRIE A300-600/600C

[......]


DEAR PASSENGER..
PLEASE BE INFORMED THAT OUR FLIGHT
TG134/XX JUL HAS BEEN CANCELLED.
WE REBOOKED YOU ON TG140/XXJUL
THE NEW DEPARTURE TIME FROM BANGKOK IS 18:20
AND ARRIVING CHIANGRAI AT 19:40.
IF ANY INFORMATION YOU MAY NEED
PLEASE CONTACT THAI AIRWAYS OFFICE NEARBY YOU
OR CALL OUR CALL CENTER 662 3561111
SORRY FOR YOUR INCONVENIENCE
BEST REGARDS/TCC/BKKHFTG/08JUL/1504
HAVE ANICE TRIP


das würde bedeuten statt zwei stunden umstiegszeit aus phnom penh kommend, 7 stunden am BKK flughafen herumhängen, statt cultur-vulture mäßig in chiang rai eine besichtigungstour zu unternehmen.
warte auf stellungnahme THAI welche alternativen es gibt.


summary: THAI is about to screw up the first leg of our itinerary. we had a connecting flight from phnom penh to chiang rai via bangkok with a 2 hours break at BKK airport, and that's why we booked THAI, business flights, and not other carriers.

Now they tell us by email - what do people do who don't want to check their emails in their holidays (????) - the flight has been cancelled, and they've booked us on a late afternoon flight - that means 7 (SEVEN) hours of hanging around at BKK airport in the lounge, instead of starting our sightseeingtour - which we are going to miss!!! we'll keep you informed ;-(